Refund policy

**NO REFUND POLICY**

Thank you for shopping with us. Please read our policy carefully before making a purchase.

 1. No Refunds

All sales are final. We do **not offer refunds, returns, or exchanges** for any products purchased through our store.

 2. Exceptions (Damaged or Incorrect Items)

We only replace items if:

* The product is **defective**, or
* You received the **wrong item**

To be eligible:

You must contact us within **48 hours of delivery**
Provide clear photo or video evidence

 The item must be **unused and in original packaging**

3. Replacement Process

If your request is approved:

• We will send a replacement item at no additional cost**, or
   Provide an alternative solution at our discretion
•  4. Non-Eligible Cases

We do NOT offer replacements or refunds for:

 Change of mind
 Incorrect orders placed by the customer
 Normal wear and tear
 Minor cosmetic imperfections that do not affect functionality

 5. Shipping Costs

Customers are responsible for any shipping costs unless the issue was caused by us (wrong or defective item).

6. Contact Information

For any issues, please contact us at:
Email: Jozijunction@gmail.com
Phone/WhatsApp: 0822989666

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By completing a purchase, you agree to this No Refund Policy.